We usually respond within 24 hours, 7 days a week. Whether you're asking about sizing, delivery, or care for your mens underwear or undershirts, our team handles every inquiry personally.

Yes — just tap the chat icon. Some common questions about boxer sizing, order tracking, or fabric care receive instant replies. For everything else, leave us a message and we’ll follow up shortly.

Yes — returns and exchanges are accepted within 14 days of delivery, as long as the item is unworn and in its original packaging. Whether it's boxers, trunks, or socks, our return process is simple and smooth. View our Returns Policy for details.

Yes, we do. CottoSilk offers international shipping on all products—from mens underwear to undershirts and essentials. Delivery typically takes 2–5 business days, depending on your location. Shipping rates are calculated at checkout. Need help with a specific destination? Our team is here to assist.